Versand

We cooperate with professional logistics companies to provide timely and safe delivery services for customers purchasing food additives. The delivery scope covers all regions where logistics can reach (excluding remote areas or regions with logistics restrictions). After the order is paid successfully, we will arrange shipment within 1-2 working days (excluding holidays). The delivery time depends on the destination and logistics company, generally 3-7 working days for domestic shipments and 7-15 working days for international shipments. Customers can check the logistics status through the order number provided after shipment. We will pack the products properly to prevent damage during transportation. For fragile or special food additives, we will use shockproof, moisture-proof and other professional packaging materials. If the product is damaged or lost during transportation, please contact us within 24 hours after receiving the goods (or finding the loss), and provide relevant photos and logistics proof. We will coordinate with the logistics company to verify and handle compensation or re-delivery according to the actual situation. The logistics fee is calculated according to the weight, volume and destination of the product, and the specific fee will be displayed when placing the order. For orders that meet the specified amount, we will provide free shipping services, and the specific standard is subject to the activity rules on the website.